FAQS

Do you charge sales tax or VAT?
We do not charge any sales tax on any order. For EU countries, there is no VAT charged and no import duties will be incurred.

Has my order shipped?
Click the Order Status link at the top of our site to check your orders status. If the order status is labeled as "Processed" or "Completed", then it has alerady been shipped.

How long does it take to receive an order?
Most orders by standard delivery will deliver within 10 to 15 days after the order has been placed. Due to COVID-19, shipments may be delays, but we will try our best to process your order. Expedited delivery will deliver within 6 to 8 business days.

Why should I buy from your shop?
We offer the lowest prices online for many products. We have an extremely friendly and easygoing approach to customer service. Give us a try and we promise you'll want to shop with us again! We know what customers want and we know customer service well! We have a professional production and testing team to ensure high quality and safety of products.

How do I track my order?
Click the Order Status link at the top of our site to check your orders status. After typing in your email and order number, you will see your order information. Click the shipments tab to view your tracking number and click the Track button.

Do you ship internationally? Do you ship to the UK, Canada, Australia, Europe, New Zealand, etc?
Yes, we do ship internationally, to anywhere in the world. International Orders are shipped via International Airmail. Orders take 10 to 15 days to arrive.

How do I return my order?
Please check the returns policy page for more information. The link is at the bottom of our website under the policies section.

What is Manufacturer Custom Service?

We've been manufacturer since 2003 and we can better manage your production requirements. We have enough stock if you need a large quantity of products, and we offer absolute prices.